Windows 10 BlueSscreen Error

Source Windows Summary Shut down unexpectedly Date ‎04-‎02-‎2018 18:54 Status Report sent Problem signature Problem Event Name: BlueScreen Code: 124 Parameter 1: 0 Parameter 2: ffffbe80ec35a038 Parameter 3: 0 Parameter 4: 0 OS version: 10_0_16299 Service Pack: 0_0 Product: 256_1 OS Version: 10.0.16299.2.0.0.256.48 Locale ID: 16393 Extra information about the problem Bucket ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV Server information: 627d4286-e403-42ef-a5bf-5e3368a05823 From EventCodeViewer : Log Name: Application Source: Windows Error Reporting Date: 23-04-2016 20:31:48 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: DESKTOP-10IQ3S9 Description: Fault bucket 0x124_AuthenticAMD_PROCESSOR_BUS_PRV, type 0 Event Name: BlueScreen Response: Cab Id: 96030ba8-a66c-4b8c-b67d-dc500e4f3b66 Problem signature: P1: 124 P2: 0 P3: ffffe000f7117038 P4: 0 P5: 0 P6: 10_0_10586 P7: 0_0 P8: 256_1 P9: P10: Attached files: C:\Windows\Minidump\042316-18734-01.dmp C:\Windows\Temp\WER-19234-0.sysdata.xml C:\Windows\Temp\WERDCB4.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_80aba1efc3e37cc2e1053fb58f6adb8bfcc40_00000000_cab_0da6b433 Analysis symbol: Rechecking for solution: 0 Report ID: b0a87591-2c5e-45cf-898f-f5d73f574dcd Report Status: 0 Hashed bucket: Event Xml: <Event xmlns=""> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2016-04-23T15:01:48.918337800Z" /> <EventRecordID>2925</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-10IQ3S9</Computer> <Security /> </System> <EventData> <Data>0x124_AuthenticAMD_PROCESSOR_BUS_PRV</Data> <Data>0</Data> <Data>BlueScreen</Data> <Data> <Data>96030ba8-a66c-4b8c-b67d-dc500e4f3b66</Data> <Data>124</Data> <Data>0</Data> <Data>ffffe000f7117038</Data> <Data>0</Data> <Data>0</Data> <Data>10_0_10586</Data> <Data>0_0</Data> <Data>256_1</Data> <Data> </Data> <Data> </Data> <Data> C:\Windows\Minidump\042316-18734-01.dmp C:\Windows\Temp\WER-19234-0.sysdata.xml C:\Windows\Temp\WERDCB4.tmp.WERInternalMetadata.xml</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_80aba1efc3e37cc2e1053fb58f6adb8bfcc40_00000000_cab_0da6b433</Data> <Data> </Data> <Data>0</Data> <Data>b0a87591-2c5e-45cf-898f-f5d73f574dcd</Data> <Data>0</Data> <Data> </Data> </EventData> </Event> 

This is the error summary from Reliability Centre. My pc is restarting automatically due to this error.I have got this error multiple times in a week. I could not find any dump files in minidump folder. Please help me to diagnose whats the cause.

My components are : Motherboard :Asus m5a78lm/usb3,CPU: amd fx 8350 , graphics card :amd Radeon r9 280x

I GOT THE BSOD AGAIN BlueScreenViewer report.

020918-33906-01.dmp 09-02-2018 19:44:57 0x00000124 00000000`00000000 ffff968d`22946038 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+75eb33 x64 ntoskrnl.exe+75eb33 C:\Windows\Minidump\020918-33906-01.dmp 8 15 16299 262,144 09-02-2018 19:45:14 DRIVER REPORT FROM DRIVER VIEWER OF ntsokrnl.exe which showed in bluescreen error ================================================== Driver Name : ntoskrnl.exe Address : 00000000`6048A000 End Address : 00000000`60D60000 Size : 0x008d6000 Load Count : 142 Index : 0 File Type : Application Description : NT Kernel & System Version : 10.0.16299.214 Company : Microsoft Corporation Product Name : Microsoft® Windows® Operating System Modified Date : 1/18/2018 3:45:55 AM Created Date : 2/2/2018 6:41:56 PM Filename : C:\Windows\system32\ntoskrnl.exe File Attributes : A Service Name : Service Display Name: Digital Signature : ================================================== 

!errorc command output

4: kd> !errrec ffff968d`22946038 =============================================================================== Common Platform Error Record @ ffff968d22946038 ------------------------------------------------------------------------------- Record Id : 01d3a1b0581e6b4d Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 2/9/2018 14:14:57 (UTC) Flags : 0x00000002 PreviousError =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffff968d229460b8 Section @ ffff968d22946190 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : BUS error Operation : Generic Flags : 0x00 Level : 3 CPU Version : 0x0000000000600f20 Processor ID : 0x0000000000000000 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffff968d22946100 Section @ ffff968d22946250 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000000 CPU Id : 20 0f 60 00 00 08 08 00 - 0b 32 98 3e ff fb 8b 17 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffff968d22946250 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffff968d22946148 Section @ ffff968d229462d0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4) Status : 0xf2000010000b0c0f 
11

1 Answer

Look at this (same issue):

Try to disable fast startup in power options of control panel. Then proceed shutdown and start again to apply and test new settings.

1

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